Bounce Carolina Frequently Asked Questions

PAYMENT OPTIONS

We accept cash, checks and credit cards: VISA, MASTERCARD AND DISCOVER CARD.

Deposit of $50 charged is required the day of reservation and rest of balance is due on the day of event.

Call for Specials and Public Events Rates !!!!

CANCELLATION POLICY:

CUSTOMER REQUIREMENT:

All cancellations, other than weather related, must be made at least 14 days prior to your event. If your payment was scheduled in cash you will be billed $50 deposit. If you cancel within 2 days of your event you will be responsible for full payment.

Weather related cancellation: In the event of rain, wind over 25mph or higher, mud, snow or lightning we will not setup our equipment. In the case of bad weather forecast we will call you the night before your event and discuss your options. If you decide not to hold your event we can reschedule or give you your deposit back. If you decide to proceed with your event and we will set up our equipment there will be no refund in case of rain, wind etc.

BOUNCE CAROLINA reserves the right to cancel ANY event that could potentially cause damage to its equipment or cause harm to anybody.

Electricity:

We’ll need an outlet within 100 ft of a set-up and our blowers require 20 amp circuit.
If power is not available, generators may be rented
for $60 each.

Supervision:

A responsible adult MUST supervise children at all
times. If you wish for us to supervise your party there
is an additional fee of $25 per hour.

Set-up area:

Setup area must be clear of ALL debris – rocks,
branches, sticks, pet litter etc.
Customer/Lessee is responsible for having any
underground utilities or sprinkler systems marked prior
to our delivery.

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